Full-spectrum technology services โ from cloud and cybersecurity to custom application development โ built for the compliance and operational demands of NYC and New York State agencies.
Secure cloud infrastructure design, migration, and management aligned with NYS cloud-first policies and federal cloud security standards.
Enterprise-grade security programs meeting NIST, FISMA, and NYS standards to protect government data and systems.
Custom software and web application development for citizen-facing services, internal portals, and enterprise platforms.
Experienced program managers familiar with government procurement cycles, oversight requirements, and stakeholder management.
Cross-platform mobile solutions and enterprise system integration for modernizing agency workflows and field operations.
Independent verification and validation, automated testing, and compliance testing for government systems and platforms.
Responsible AI adoption support for government agencies โ risk assessment, policy alignment, and implementation guidance built around NYS and NYC AI governance requirements.
AI adoption in government doesn't happen in a vacuum โ it happens inside a growing set of state and city governance frameworks. We help agencies adopt AI tools and capabilities the right way: assessed, documented, and aligned to the policies already in place.
New York State's Office of Information Technology Services requires agencies to assess AI system risk before deployment. We help agencies meet this requirement with documented risk reviews.
NYC's Office of Technology and Innovation issued formal guidance for agencies exploring GenAI. We help agencies apply this guidance to real pilot programs and tools.
With NYC's GUARD Act and the State's evolving AI governance landscape, agencies need documentation showing how AI systems were evaluated for bias and risk before rollout.
When AI capability is delivered through cloud platforms, we help ensure those platforms meet FedRAMP authorization standards required for government use.
We start with the operational problem an agency needs solved โ not a specific AI vendor or technology โ then identify where AI assistance genuinely helps.
From AI-assisted call center triage to document processing support, we help agencies pilot AI in ways that improve service without compromising oversight.
Beyond core IT services, we package our capabilities into solutions targeted at the operational challenges NYC and New York State agencies face every day.
End-to-end support for Freedom of Information Law (FOIL) request intake, tracking, and response โ helping agencies meet statutory deadlines and reduce backlog.
Call center-driven triage for non-emergency citizen service requests, routing inquiries to the right agency or department efficiently.
Dedicated helpline staffing to guide constituents through benefit enrollment, eligibility questions, and program navigation.
Combined call center and application support for agencies managing licensing and permit application backlogs.
Tiered IT helpdesk support combining our IT professional services and call center capabilities into a single managed offering for agency staff.
SPORDA Tech is available through multiple pre-competed contract vehicles, making procurement fast, compliant, and low-risk for agency program managers.
Pre-qualified through New York State Office of General Services for IT consulting and services procurement.
Direct contracting eligibility with New York City agencies through SBS certification and vendor qualification.
Available as a prime contractor or subcontractor on MWBE set-aside contracts, meeting agency diversity goals.
Registered in SAM.gov and pursuing GSA Schedule placement for federal agency IT services contracts.
Tell us about your agency's project, timeline, and procurement vehicle โ we'll respond with how SPORDA Tech can support it.
Contact SPORDA Tech โบ